Send DM is proud to announce its successful recertification for ISO 9001. This achievement is a significant milestone for Send DM, reinforcing its position as a leader in the print, direct mail, fulfilment, postage, data, and personalisation sectors.
ISO 9001 is the international standard for quality management systems (QMS). The accreditation is designed to help organisations meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. Recertification demonstrates Send DM’s dedication to continuously improving its processes, ensuring high-quality service delivery, and fostering innovation.
Since its inception in 2000, Send DM has consistently pushed the boundaries of excellence in its services. This latest accomplishment is a testament to every team member’s hard work and dedication at Send DM, which strives to exceed customer expectations through innovation, efficiency, and precision.
Our recertification reflects our commitment to upholding the highest service standards. It validates our efforts in mail personalisation, door drops, fulfilment efficiency, advanced printing technology, and accurate data management. This ensures our partners and customers, from local businesses to national enterprises, receive an unparalleled, efficient, and reliable service.
The ISO 9001 recertification process thoroughly evaluated Send DM’s operational processes and quality management systems. This achievement highlights our continuous efforts to enhance our offerings and adapt to the market’s evolving needs. It is a foundation for our ongoing initiatives to innovate and provide solutions that meet and exceed our clients’ expectations.
We thank our dedicated team, valued customers, and partners for their continued trust and support. Together, we look forward to achieving even greater heights.
